FREE SHIPPING POLICY
For small products $1500 mixed
- Lights
- Light accessories
- Small Interior accessories
- Small exterior accessories
For large products $3500
- Bumpers
- Tool boxes
- Seats
- Visors
- Mud flap hangers
- Center pieces
- Sleeper kits
- Sun visors
ONLY INSIDE UNITED STATES
DAMAGED SHIPMENTS
If you’ve found damage during your inspection, all damage and defects MUST be noted on all copies of the BOL and Delivery Receipt. This is necessary for us to file a claim with the carrier and to assist you with a return or replacement.
If for any reason the driver rushes you, you must write “subject to inspection” next to your signature on the Delivery receipt and BOL. NTP must be notified within 1 business day of the delivery to process a claim.
If you see obvious damage to your ordered shipping box or packaging, please ask the driver to open the boxes and inspect the contents with you. If you find damage write, “Damaged on Delivery” on the BOL and/or the Delivery Receipt.
We highly recommend you accept delivery even if packaging shows slight damage, as the product may be intact.
Keep a copy of the BOL and delivery receipt with your notes regarding any damages and contact NTP